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Friday, June 6, 2008

The Joy Of Sex(ism)

Not Always Right
Tech Support | Jackson, MS, USA
(I’m a male to female transsexual working in a call center. My name is an androgynous name, so I still use the male name when greeting customers for legal reasons.)

Me: “Thank you for calling tech support, K***y speaking. How can I help you today?”

Sexist Caller: “You can’t help me. Get me someone who can.”

Me: “I’m sure I can assist you sir, what is the problem today?”

Sexist Caller: “I ain’t talking to you!”

Me: “What’s the problem?”

Sexist Caller: “I ain’t talking to no girl.”

(This caused me to both be glad that my voice passes for female on the phone, but really pissed me off cause of how horrible it was…but I would have my revenge…)

Me: “I’m terribly sorry to hear that sir, are you sure?”

Sexist Caller: “Get me a man, God d**n it!*

Me: “Okay sir, let me see what I can do. Please hold.”

(I proceed to put him on hold. I then spend the next few minutes eating a snack, reading some web comics, etc. I then clear my throat, and hit the button to take him off hold.)

Me: *with my old male voice this time* “Thank you for calling technical support, this is K***y speaking, how can I help you?”

Sexist Caller: “Oh thank god, I though I was gonna be stuck with that b**ch.”

Me: “Understandable sir, she’s not that good a technician.”

Sexist Caller: “You guys got the same name, you related or something?”

Me: “No way, thank God… ”

(I proceeded to reinstall his operating system from where he had totally screwed it up. I got written up for this, all while the manager was laughing and apologizing that he had to do it.)

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